HGMS Licenses
and Regulatory Information

HGMS Ltd is a financial technology company incorporated in Abu Dhabi Global Market (ADGM), United Arab Emirates (Registration No. 000001116).

Our regulatory status varies by jurisdiction and entity

• ADGM Financial Services Regulatory Authority (FSRA) – United Arab Emirates
• Central Bank of Bahrain – Kingdom of Bahrain
• Astana Financial Services Authority (AFSA) – Republic of Kazakhstan

HGMS ensures that all customer funds are held in segregated accounts as per regulatory requirements in each jurisdiction. This means your money is kept safe and separate from our own operational funds.

HGMS is committed to protecting your personal information. We adhere to all applicable data protection laws. Please refer to our Privacy Policy for details on how we collect, use, and safeguard data.

Using HGMS is subject to our Terms & Conditions, which outline the rights and responsibilities of users and HGMS. We encourage you to read the Terms to understand the scope of our services and your protections.

HGMS is a non-bank prepaid account service. We are not a bank, and balances in your HGMS wallet are not deposits. However, your funds are safeguarded under e-money regulations as described above, rather than covered by a deposit insurance scheme.

The HGMS Prepaid Visa Card is issued by HGMS under our principal membership with Visa. It can be used wherever Visa is accepted, subject to the card’s terms and local usage regulations. "Visa" is a registered trademark of Visa International.

HGMS services are currently available to residents of the countries in which we are licensed (see list above). Usage of the app and card must comply with local laws and our Terms & Conditions. Some features may be limited to specific regions (e.g., certain money transfer destinations or services).

HGMS maintains a transparent fee schedule for all services (such as foreign exchange rates, ATM withdrawals, and other transaction fees). No hidden charges – any fees will be clearly disclosed in-app.

We strive to resolve any issues swiftly. If you have a complaint, you can reach our support team via the Help section in the app.