Privacy policy

1. Information We Collect

When you visit or interact with the Website, we may collect limited personal data, including:

• Technical information, such as IP address, browser type, device information, operating system, and access timestamps;
• Usage data, such as pages viewed, referring URLs, and interactions with Website features;
• Contact information that you voluntarily provide, for example when submitting enquiries or contacting us (such as name, email address, and message content); and
• Cookie and similar technology data, as described in our Cookie Policy.

3. Purpose of Processing

We process personal data collected through the Website for the following purposes:

• To operate, maintain, and improve the Website;
• To respond to enquiries and communications;
• To monitor Website usage and performance;
• To enhance Website security and prevent misuse; and
• To comply with applicable legal and regulatory requirements.

4. Legal Basis for Processing

We process personal data collected through the Website in accordance with applicable data protection laws, relying on one or more of the following legal bases, where permitted:

• Legitimate interests, such as operating and improving the Website and ensuring its security;
• Consent, where required (for example, in relation to cookies or certain communications); and
• Legal obligations, where processing is necessary to comply with applicable laws.

5. Cookies and Analytics

The Website uses cookies and similar technologies to improve functionality, analyse usage, and enhance user experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features.

For more information, please review our Cookie Policy available at: https://www.hgms.biz/cookie-policy

6. Disclosure of Personal Data

We may share personal data collected through the Website with:

• Service providers and processors that support Website operation, analytics, and security;
• Other entities within the HGMS group, where appropriate; and
• Authorities or regulators, where disclosure is required by applicable law.

We take reasonable steps to ensure that any third parties processing personal data on our behalf do so in accordance with applicable data protection standards.

7. International Data Transfers

Your personal data may be processed or stored in jurisdictions outside your country of residence. Where such transfers occur, we take reasonable measures to ensure that personal data is protected in accordance with applicable data protection laws.

8. Data Retention

We retain personal data collected through the Website only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data collected through the Website against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure.

10. Your Rights

Subject to applicable data protection laws, you may have rights in relation to your personal data, including the right to:

• Request access to personal data;
• Request correction or deletion of personal data;
• Object to or restrict certain processing activities; and
• Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

11. Third-Party Websites

The Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Website, legal requirements, or our practices. The updated version will be published on the Website.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of personal data, please contact us at: dpo@hgms.biz